HOW TO SELL ON EBAY
eBay Selling Guide

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PACKING AND SHIPPING

The right shipping products and services can help you save time and money. 

eBay Shipping Center
Calculate Shipping Costs
Print Shipping Labels
Package Your Item
Ship Heavy Items
Track Your Package
Free Shipping
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eBay Shipping Center
Save time, effort and money with eBay's Shipping Tools.
The 
eBay Shipping Center  gives you all of the information you need to accomplish the essential aspects of shipping – right from eBay and PayPal! There are no extra fees and no special printers or equipment needed.

Shipping Calculator
Specifying shipping costs in your listing attracts more buyers. And there's no easier or better way to specify costs than with eBay's FREE Shipping Calculator . You can include the Shipping Calculator in your listings so that buyers can automatically view the correct shipping cost for their specific location! Just describe your package (size, weight) and the shipping services you want to use, and the Shipping Calculator will present the right shipping cost to each buyer.

Print Shipping Labels
Reduce the amount of time you spend shipping your items when you purchase and print shipping labels at home through eBay or PayPal. Look for the "Print Shipping Label" link on the Item Page or in the drop down menu in My eBay (to the right of the item you've sold), or look for the "Ship" button on the PayPal account overview page. Best of all, you can print your shipping label right to your standard home printer!

Package Your Item
Follow these simple steps for successful packaging:

1. Wrap It: Individually wrap items and provide lots of cushioning (bubble wrap, peanuts, foam, corrugated dividers, or crumpled paper). Foam peanuts may shift in transit, so overfill your box-you don't want to hear any rattle.
2. Box It: Use a new, corrugated box with rigid sides, intact flaps and plenty of room for cushioning on all sides. Don't exceed the maximum gross weight of the box (usually printed on bottom flap). If you must use an old box, remove labels and shipment markings and keep in mind the maximum gross weight may have been diminished by wear and tear.
3. Seal It: Use strong tape designed for shipping rather than masking tape, cellophane tape, string or paper over-wrap. Experts suggest pressure-sensitive plastic, nylon-reinforced, or water-activated paper tape (60-pound grade at least three inches wide).

Some items require special packaging consideration, including:

  • Antiques & Art: Remove any glass and cover with "glassmask" or "glass-skin" and package separately (note: do not use on non-glare glass as it will damage the surface). Do not let artwork contact paper, hardboard or corrugate. If declaring a value, be sure to have a current bill of sale, invoice, or a statement from a certified appraiser in case you need to file a claim with your carrier.
  • Coins, Stamps, or Jewelry: Be discreet. Use a larger box that will travel easily and insure your shipment appropriately. Special limitations may apply for international shipments containing jewelry and gemstones, so check with your carrier.
  • Collectibles/Pottery/Glass: For fragile items, the outer box must be large enough to allow at least 3" cushioning all around the item. Wrap and box items individually to protect them from each other. Position items in the center of the box and away from the bottom, sides and top of the box to prevent damage. If the item has a hollow center (a vase), fill the area with paper to make the item more solid.
  • Photo/Electronics/Computers: Original factory packaging is preferred. If electronic components are exposed, anti-static materials should be used. Do not use Styrofoam peanuts, Kraft paper, foam in place, blankets, or newspaper. Make sure to insure items appropriately.
  • Fabric and Wallpaper: Rolled goods travel best when shipped in corrugated boxes. If a fabric roll is shipped in a bag, make sure the bag is tightly wrapped and taped to reduce the risk of tearing. Place duplicate labels inside core or between top layers of material.

Check with your carrier for specific requirements and special package limitations. Some assess additional handling charges for any article not fully encased in an outside shipping container, encased in a container of metal or wood, or irregularly shaped/oversized items.

Ship Heavy Items
The Freight Resource Center provides tools for US and Canadian eBay buyers and sellers to confirm shipping rates and book shipments online.

Track a Package
Once you print your shipping label and attach it to the package, both you and your buyer can easily monitor the status of the package. Through My eBay, you can track the delivery status for USPS packages, and tracking information from initial scan to final delivery for UPS packages. Note: The aforementioned tips are general guidelines and eBay cannot be held responsible if your item is damaged in transit.

Free Shipping
Grab the attention of buyers by offering Free Shipping. In order to have your listing appear with the Free Shipping filter, either select the Free Shipping check box in Sell Your Item or follow these easy steps:

  1. In the Shipping section of Sell Your Item, select "Flat: Same cost to all buyers"
  2. Select a Shipping Service from the drop down menu. Please note you cannot select "Local delivery/pickup" or "Other (see description)"
  3. Enter 0 in the Shipping Cost field
  4. Insurance and surcharges: Cannot require insurance or shipping surcharges to specific states

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